Readiness is a small, agile company led by former ChangeBASE chairman and CEO Greg Lambert. Our only product is Readiness, the first cloud-based application compatibility assessment and conversion software. Over 12 years in the making, Readiness has been checked and processed applications against hundreds of thousand rules.

Greg saw how expensive and complicated the infrastructure required for application compatibility, patch impact assessment, conversion and remediation was. This, and the fact that applications are evolving faster than ever convinced him that Readiness must be entirely cloud-based, so there’s never any infrastructure to buy or maintain, and rules are kept up-to-date automatically.

Last updated: Dec 2019

Introduction

Application Readiness Ltd (“Application Readiness”, “we”, “us” or “our” as the context dictates) is committed to protecting and respecting your privacy. This privacy policy describes how we collect and use personal data relating to you, or that you provide to us:

1. when you visit or use:
   • the applicationreadiness.com website (the “Website”); and/or
   • any of the services accessible through the Website (including, without limitation, the services made available to you via the “Readiness” software (the “Software”)) (together the “Services”); and
2. through offline sales and marketing activities.

Please read the following carefully to understand our practices regarding personal data and how we will treat it. By visiting the Website and/or using the Services, you are accepting the practices described in this policy.

For the purposes of the Data Protection Act 1998 and the General Data Protection Regulations (Regulation (EU) 2016/679) (which come into force on 25 May 2018 and which will replace the DPA), the data controller is Application Readiness Ltd, a company incorporated in England and Wales under company number 08858485, and having its office at Kemp House, 152 – 160 City Road, London EC1V 2NX.

Personal data we collect

The types of personal data we collect from you will depend on the type of interaction you have with us. Broadly speaking, the types of personal data that we collect may include:

• if you or the entity that you represent are a customer of Application Readiness: your full name, email address, postal address and telephone number, and your log-in and password details;
• if you are a job applicant, employee or contractor: your full name, contact details (including address, phone number and email address), identification details, job title, employment history and education details, names and contact details of referees, next of kin details, national insurance number or other information if required by law;
• personal data that you provide by completing forms on the Website, including if you sign up to receive our news and updates, if you request a trial of our product or if you request any other information;
  information contained in messages when you post on our social media accounts;
• information contained in communications you send to us, for example when you report a problem or to submit queries, concerns or comments regarding the Website or its content; and
• data from surveys that we may, from time to time, run on the Website for research purposes, if you choose to respond to, or participate in, them.

You are under no obligation to provide any such data. However, if you choose to withhold requested data, you may not be able to access all of the Website’s contents and services.

We also collect personal data automatically when you use the Website and when you navigate through the Website. Data collected automatically may include usage details, geo-location data, IP addresses and data collected through cookies, and other tracking technologies (which may not be data that identifies you). For more information on our use of these technologies, see the section below entitled “Cookies”.

We may also collect personal data relating to you from third parties. This may include (but is not limited to) the collection of personal data relating to you from:

• our partners and/or suppliers;
• someone you duly authorise to act on your behalf; and
• recruiters we have retained and from referees you have provided in support of a job application.

Cookies

The Website uses cookies to better the user’s experience while visiting it. Where applicable, this Website uses a cookie control system allowing the user on their first visit to this Website to allow or disallow the use of cookies on their computer / device. This complies with the legal requirement for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of this Website. This allows this Website, through its server, to provide users with a tailored experience within this Website.

You are advised that if you wish to deny the use and saving of cookies from this Website on to your computer hard drive you should take necessary steps within your web browser security settings to block all cookies from this Website and its external serving vendors, although this may disable or render unusable some of the features of this Website.

How we use personal data

We use personal data relating to you that we collect, or that you provide to us, for the purposes of our legitimate interests as follows:

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to provide you with the information, products and services that you request from us;
• to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about, where you have consented to be contacted for such purposes;
• to administer this Website and the Software and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve this Website and the Software to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our Services, when you choose to do so;
• to liaise with our partners and suppliers in connection with your use of the Services;
• to deal with enquiries or complaints;
• as part of our efforts to keep this Website and the Software safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to conduct our internal business and management processes, for example accounting or auditing purposes; and
• for any other purposes that you would reasonably expect.

We may combine this data with personal data you give to us and personal data we collect that relates to you. We may use this personal data and the combined data for the purposes set out above (depending on the type of data we receive).

You have the right to object to this processing if you wish, and if you wish to do so, please send an email to info@applicationreadiness.com or write to us at Application Readiness Ltd, Kemp House, 152 – 160 City Road, London EC1V 2NX. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

Disclosure of personal data

We may disclose personal data relating to you to third parties in certain circumstances including (but not limited to) the following:

• other third parties we engage to help us run our business – such as our contractors; pay roll service providers; debt collection agencies and other parties that assist with debt-recovery functions;
• analytics and search engine service providers that assist us in the improvement and optimisation of this Website;
• credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you; and
• our professional advisors, including lawyers, accountants, tax advisors and auditors;
• law enforcement bodies, Courts of law or as otherwise required or authorised by law; and
• regulatory or government bodies for the purposes of resolving complaints or disputes both internally and externally or to comply with any investigation by one of those bodies;

We may also disclose personal data to third parties:

• in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
• if we restructure our business, or if integrate our business with another group of companies, in which case personal data held by us will be disclosed to the new owner to be used in the same ways set out in this policy;
• if we are under a duty to disclose or share personal data relating to you in order to comply with any legal obligation, or in order to enforce or apply our website terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging data with other companies and organisations for the purposes of fraud protection and credit risk reduction;
• for any other purposes that you would reasonably expect.

Before we disclose any personal data to a third party, we take steps to ensure that the third party will protect personal data in accordance with applicable privacy laws and in a manner consistent with this policy. Third parties are required to restrict their use of this data to the purpose for which the data was provided.

External Links

Although this Website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this Website.

This Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that we participate on are subject to the terms and conditions as well as the privacy policies of those social media platforms.

This Website may use social sharing buttons which help share web content directly from our web pages to the social media platform in question. Where you use such social sharing buttons you do so at your own discretion – you should note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Please note these social media platforms have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these social media platforms.

Where we store personal data

If you live in the EU, the personal information relating to you that we collect may be transferred to, and stored at, locations outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

As described in this privacy policy, we may also share personal information relating to you with other companies within our group or with third parties who are located overseas, for business purposes and operational, support and continuity purposes, for example, when we use IT service providers or data storage services.

Countries where personal information relating to you may be stored and/or processed, or where recipients of personal information relating to you may be located, may have data protection laws which differ to the data protection laws in your country of residence. By submitting your personal information, you accept that personal information relating to you may be transferred, stored or processed in this way. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

Security

Unfortunately, the transmission of information and data via the Internet is not completely secure. Although we will do our best to protect personal data relating to you, we cannot guarantee the security of such data transmitted to the Website; any transmission is at your own risk. Once we have received personal data relating to you, we use strict procedures and security features to try to prevent unauthorised access.

All information you provide to us is stored on secure servers. The safety and security of your information and any personal data relating to you also depends on you. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Website and/or the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We take steps to destroy or de-identify personal data when the information is no longer required for any purpose for which it may be used or disclosed by us and we are no longer required by law to retain the information.

Your rights

The Data Protection Act 1998 and the General Data Protection Regulations (Regulation (EU) 2016/679) give you the right to access personal data held relating to you. To protect your privacy, we may take steps to verify your identity before taking any action in response to any request. Any access request may be subject to a small fee to meet our costs in providing you with details of the personal data that we hold relating to you.

We also want to make sure that any personal data relating to you that we hold is accurate and up to date. You may ask us to correct or remove any personal data you think is inaccurate. You may also ask us to erase any personal data relating to you that we hold.

Requests in this section should be sent by email to info@applicationreadiness.com or by writing to us at Application Readiness Ltd, Kemp House, 152 – 160 City Road, London EC1V 2NX.

We will only send you marketing material if you consent. We will only send personal data relating to you to a third party for marketing purposes if you consent. When you have consented to marketing material, you have the right at any time to ask us not to process personal data relating to you for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the marketing emails we send to you. You can also exercise the right at any time by sending an email to info@applicationreadiness.com or by writing to us at Application Readiness Ltd, Kemp House, 152 – 160 City Road, London EC1V 2NX.

If you have a concern about the way we are collecting or using personal data relating to you, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/.

Changes to this policy

We review and amend our privacy policy from time to time. Any changes we make to this policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this policy. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Website.

Contact

Questions, comments and requests regarding this policy are welcomed. You may also ask us to correct or update any personal data we hold relating to you at any time.

You can contact us by emailing us at info@applicationreadiness.com or writing to us or telephoning us at:

Application Readiness Ltd
Kemp House
152 – 160 City Road 
London 
EC1V 2NX

Tel: 020 3633 5432

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. 

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

License to use website

Unless otherwise stated, Application Readiness and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• redistribute material from this website.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Application Readiness’ express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Application Readiness’ express written consent.

Restricted access

Access to certain areas of this website is restricted. Application Readiness reserves the right to restrict access to other areas of this website, or indeed this entire website, at Application Readiness’ discretion.

If Application Readiness provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 

Application Readiness may disable your user ID and password in Application Readiness’ sole discretion without notice or explanation.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Application Readiness makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Application Readiness does not warrant that:

• this website will be constantly available, or available at all; or
• the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Limitations of liability

Application Readiness will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

• to the extent that the website is provided free-of-charge, for any direct loss;
• for any indirect, special or consequential loss; or
• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Application Readiness has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Application Readiness’ liability in respect of any:

• death or personal injury caused by Application Readiness’ negligence;
• fraud or fraudulent misrepresentation on the part of Application Readiness; or
• matter which it would be illegal or unlawful for Application Readiness to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Application Readiness has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Application Readiness’ officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Application Readiness’ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Application Readiness.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Application Readiness and undertake to keep Application Readiness indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Application Readiness to a third party in settlement of a claim or dispute on the advice of Application Readiness’ legal advisers) incurred or suffered by Application Readiness arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms of use

Without prejudice to Application Readiness’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Application Readiness may take such action as Application Readiness deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Application Readiness may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Application Readiness may transfer, sub-contract or otherwise deal with Application Readiness’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Application Readiness in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of the United Kingdom, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Application Readiness details

Application Readiness is a corporation registered in the United Kingdom.

The Application Readiness registered address is 35 New Broad Street, London, United Kingdom, EC2M 1NH.

You can contact us by email at info@applicationreadiness.com